web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Customer service Hub (Default time)

(1) ShareShare
ReportReport
Posted on by 6
Is there a way to change the default time automatically from 12:00 AM to 10:00 PM when date is selected for an external case in Dynamics : Customer Service Hub?
I have the same question (0)
  • Suggested answer
    Muhammad.Affan Profile Picture
    4,620 Super User 2025 Season 2 on at
    Customer service Hub (Default time)
    Hi There,
     
    Try incorporating business rule and set actions as 'set field value'.
     
    This may work.
     
    Thanks
    Affan
    If your issue is resolved please mark my answer as Verified

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 74 Super User 2025 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 55 Most Valuable Professional

#3
Anthony Blake Profile Picture

Anthony Blake 43 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans