CRM for outlook : tracking an email results in error : Failed to allocate a managed memory buffer of 8388608 bytes

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Sometimes with tracking an email from outlook to CRM 2016 (online) using the CRM for outlook addin our users get an error which in the errorlog results in ;

TraceException: Unhandled Exception: System.InsufficientMemoryException: Failed to allocate a managed memory buffer of 8388608 bytes. The amount of available memory may be low.

this fault for only 8MB

anyone ran into this problem and has a solution of explanation ;-)

Thanks a lot

Kind regards,

Tom Jacobs

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Community Member on at

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Some extra information we already set the size limit to 100 MB

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Maarten T on at

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Hi Tom,

Did you find a solution for this problem? Because I get the exact same error message with the tracking of some emails from Outlook to CRM 2016 (on-Premise).

Kind regards,

Maarten

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