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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Top Menu Bar missing/c...
Small and medium business | Business Central, N...
Suggested Answer

Top Menu Bar missing/corrupt?

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Posted on by kjjson

In my BC test enviornment, I have lost the menu bar that allows me to search/navigate/etc. Has anyone seen this or have any ideas what to do to fix it? I have tried Edge, Chrome, and FireFox.

pastedimage1661810578145v1.png

I have the same question (0)
  • Harry S W Profile Picture
    Harry S W 20 on at

    Hi, I am also experiencing this on my production environment. Tried different browsers checked 365 Admin for any notifications and nothing of yet. Potentially an issue with Business Central directly however will wait to see if its a wider issue.

    pastedimage1661811814640v1.png

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 211 User Group Leader on at

    This is a problem with the interface based on Microsoft recent update of database. Have not heard when the fix will be available

  • citonelson Profile Picture
    citonelson 10 on at

    Thank you for Posting.    Struggled to know what to even call it since it is not the menu bar but have same exact problem that popped up today.    Hoping they fix asap.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,729 Super User 2025 Season 2 on at

    Hi, This was mentioned in both Twitter and Yammer. I believe Microsoft should fix it soon.
    Info in Twitter: https://twitter.com/Matalino16/status/1564377919971282946?s=20&t=21r83Oo3xQtVcij8DYdfZg
    Info in Yammer: Yammer : Dynamics 365 Business Central Development : View Conversation

    Before the fix, you can let customers use shortcut keys.

    More details: https://yzhums.com/27548/

    pastedimage1661820094134v1.png

    Hope this helps.

    Thanks.

    ZHU

  • citonelson Profile Picture
    citonelson 10 on at

    Thank you!  Tell Me shortcut keeps me moving.   Was dead in the  water. 

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 211 User Group Leader on at

    The option bar missing or messed up is a known issue caused by Office shell that does not load properly. Mitigation step is to clear history for last 7 days and then it will work.

    It is affecting some users and not others.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,729 Super User 2025 Season 2 on at

    Hi, the top menu is working today. If your still have problem, please clear your browser cache.

    pastedimage1661901351656v1.png

    Hope this helps.

    Thanks.

    ZHU

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