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Small and medium business | Business Central, N...
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Contacts of Type Company do not come through using Master Data Synchronization.

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Hi,

First question ever here, so please be patient, thanks for your time in advance.

We are using Business Central Version 23.1

As the title suggest, I am having an issue when trying to use Master Data Synchronization for the Contacts table. The contacts of type /Person/ come through to the recipient company, but those of Type /Company/ do not.

Some points for you to consider:

1. Both companies live in the same environment
 
2. Data synchronization is successful and works for contacts of type /Person/, changes in the master data to those contacts come through instantly.
 
3. Even after clearing the /Table filters/ on the Synchronization Tables, or even if specifically setting them to contacts of type=company. Contacts of type /Company/ are not imported.
 
4. When imported, contacts of type person, retain the /Company/ field, referencing the (non-transferred) company contact they are linked to.


Any ideas if this is a limitation on the functionality or if I am missing something? Is there any way to take this to Microsoft Dev team?

Thanks!
OW
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  • Verified answer
    YUN ZHU Profile Picture
    95,307 Super User 2025 Season 2 on at
    Contacts of Type Company do not come through using Master Data Synchronization.
    Hi, if you haven't added any customizations, this is probably a standard issue and you can submit an issue via one of the following methods.
    Summary of where to file bugs and issues
     
    Hopefully other experts can give you better advice.
    Thanks
    ZHU

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