Notes wont save

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Posted on by USA80

I have a user that is having an issue saving notes. This is a random issue and I can't replicate it, but I can't find why it happens. The user goes and tries to save her notes, but nothing happens. There is no error, nothing. Other times, the user will edit a note or even add a new note, and will get an error message that says, "Try this action again. If the problem continues, check the Microsoft Dynamics 365 Community for solutions or contact your organizations Microsoft Dynamics 365. Error Code 0x8007110f

Please advise, thank you.

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Community Member on at

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RE: Notes wont save

Is the person able to check their console in the developer tools to see if any additional information is there?

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Clofly 260 on at

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RE: Notes wont save

Hi,

As Mike said, let the user to open console and check whether there is any error request.(The error one will be marked with red color.)

Detailed error message can be found by expanding the request and viewing its response data.(We can see formatted response data in Preview tab.)

To locate the error request easily, clear all existing requests before clicking the "Save" button.

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