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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Child Case Question
Service | Customer Service, Contact Center, Fie...
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Child Case Question

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Posted on by TedW 479
Hi,
 
Just wondering is it possible to change a Child Case into a normal Case with no relationship to the parent Case?
We have a Child Case here that needs to be merged into a different Case, and you cant merge a child Case into a Case with a different parent.
 
Thanks
Ted
 
 
I have the same question (0)
  • TedW Profile Picture
    TedW 479 on at
    Hi,
     
    I have figured this out now.
     
    Thanks

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