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Finance | Project Operations, Human Resources, ...
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Cannot create a record in Hierarchies (Hierarchy). Hierarchy ID: XXXXXX The record already exists.

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Posted on by 67

Hi all,

I'm trying to copy projects between legal entities, and I can't copy one in particular. I receive this error: Cannot create a record in Hierarchies (Hierarchy). Hierarchy ID: XXXXXX The record already exists.

Any idea what could it be?

Thanks in advance

  • André Arnaud de Calavon Profile Picture
    307,261 Super User 2026 Season 2 on at

    Hi Rony,

    What exact procedure/functionality are you using to copy the projects?

  • Rony.rivero Profile Picture
    67 on at

    Hi André,

    I'm using the "Copy into legal entity" functionality".

    Thanks

  • André Arnaud de Calavon Profile Picture
    307,261 Super User 2026 Season 2 on at

    Hi Rony,

    I'm missing the information which exact data entity or entities you are using and if you copy into one or multiple legal entities at once.

    Is it only failing for one particular project or several or all projects?

  • Rony.rivero Profile Picture
    67 on at

    Hi André, it happens only with a project... I was trying to copy Projects entity to one legal entity.

  • Gaurangkumar Jani Profile Picture
    4,578 User Group Leader on at

    Hi Rony,

    Do you have any workflow with Hierarchy in Project?

    Thanks,

  • Rony.rivero Profile Picture
    67 on at

    Hi Jani, not at all.

  • Cole Anderson Profile Picture
    10 on at

    Did you ever find the solution to this? It seems like the system keeps trying to use the same Hierarchy ID number sequence while increasing the project ID number sequence. I've tried resetting/editing the number sequence to no avail.

  • YuriiRask Profile Picture
    7 on at

    yes its a number sequence issue - resetting pre-allocation (on/off) resolves this problem for any load scenario

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