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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Creating Customer Paym...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Creating Customer Payment journals in Excel and doing a BULK import

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Posted on by SV-18061727-0 666
Hello Experts,
 
Does anyone have documentation/steps for creating a Customer Payment journal and then using excel to populate all the journal lines and re-importing back to D365 and then posting this journal?
 
If you have documentation/steps, can you please share
 
Thank you
Categories:
Dynamics 365 Finance
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  • Suggested answer
    CA Neeraj Kumar Profile Picture
    CA Neeraj Kumar 5,099 Super User 2026 Season 1 on at
    Hi, 
     
    You can use the Open in Excel or Data Management (DMF) features in Dynamics 365 Finance to create and bulk-import Customer Payment journals.
     
    Option 1: Open in Excel (recommended for smaller volumes)
    1. Go to Accounts receivable > Payments > Payment journal.
    2. Create a new journal header (select journal name and give descriptions).
    3. With the header selected, click Open lines in Excel on the ribbon.
    4. The Excel Add-in opens showing fields like Customer account, Amount, Offset account, Method of payment, etc.
    5. Enter or paste all payment lines in Excel.
    6. Click Publish to push the data back into D365.
    7. Verify the lines in D365 and post the journal as usual.
    Option 2: Data Management Framework (for large/bulk imports) 
    https://www.youtube.com/watch?v=1co4LzA9UrA (video is not specific to customer payment journal line, but on how to export and import the data)
    1. Go to Workspaces > Data management.
    2. Create a new Import project using the entity Customer payment journal line (CustomerPaymentJournalLineEntity). [To get the template, you can first create a line manually in customer payment journal and then export the same using export project in DMF]
    3. Download the template, fill in the header and line data (including Journal batch number, Customer, Amount, Offset account).
    4. Upload the completed file and Import.
    5. Open Accounts receivable > Payments > Payment journal to review the imported journal, then post it.
    Regards,
    Neeraj Kumar

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