We used to have access to RMS on our POS station and on our back office compute, not sure when we lost the access to our office computer (it's been a number of years, possibly after an update) I'd like to get it running again. I'm not sure where to even start this process, can anyone give me some guidance on this issue?
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Yes - you need to be current on maintenance to have a CustomerSource account. You can contact your Dynamics RMS Partner for assistance as well. If you happen to be without a Dynamics RMS Partner, please call RITE at 888-267-7483 and we may be able to assist.
I'm not sure what a "customer source account" is. Is that something comes from microsoft? Do I need to have a Microsoft Dynamic maintenance Plan to access this information? Thanks for the info.
Do you have access to customer source account. If not, you need an access to it in order to download installation files [RMS2.0 and CU5]. Then you can follow details on how to install program on a given platforms. In one of my post and response from others, there is enough detail on how to install RMS 2.0 w/ CU5 product. Hope this helps.
Hi, Thanks for your reply. I don't even see the program on the computer anymore. When I try to reinstall using the RMS install disc I get a message that says "The install wizard was interrupted before store Operations could be installed."
What sort of error message are you getting when trying to open RMS Manager?
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