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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM 2013 SharePoint 20...
Microsoft Dynamics CRM (Archived)

CRM 2013 SharePoint 2013 list component stuck in "Loading Records"

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Posted on by shennu 702

So we have been using the list component version 6.1.0000.1044 for CRM 2013 and SharePoint 2013 List.

It would appear that since we have updated the CRM 2013 server to UR5 SP1, the list component start to have the following issue -

On the document tab, update a file using the list component

After document is uploaded, the list component try to refresh the view, then it will forever stuck in the "Loading Records"

Meanwhile I can see that the relevant file has been uploaded to SharePoint correctly.

And if I then refresh my CRM screen then go back into the document tab, the list component will load fine.

Is this a known issue for List Component with the UR5 SP1 for CRM 2013 (build number 6.1.5.111)

And

Any suggestions to solve this issue please?

*This post is locked for comments

  • shennu Profile Picture
    shennu 702 on at
    RE: CRM 2013 SharePoint 2013 list component stuck in "Loading Records"

    After trying all sorts of things. It worked with CRM 2015 SharePoint 2013 List Component (version 07.00.0000.1074) worked fine with our CRM 2013 UR5 SP1.

    Before landed on this version, we have also tried CRM 2016 SharePoint 2013 List Component (version 08.00.0000.1088). With this version, after uploading a file list component will not auto refresh. But if user manually click on the refresh button it works.

    but anyway version 07.00.0000.1074 did the trick for us.

    Thanks for your help

    Cheers

  • shennu Profile Picture
    shennu 702 on at
    RE: CRM 2013 SharePoint 2013 list component stuck in "Loading Records"

    Adrian,

    Thanks for your suggestion.

    However as far as I could see the CRM 2013 list component for SharePoint 2013 has only one version - 6.1.0000.1044

    And this is the version we are using.

    If you know otherwise, please let us know. maybe a download link to the latest version?

    Cheers

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,019 Super User 2025 Season 1 on at
    RE: CRM 2013 SharePoint 2013 list component stuck in "Loading Records"

    Hi shennu,

    Update the List Component to the latest version to resolve this issue.

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