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ReportIs there a way to apply customer overpayments in AR Payment Application?
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Is there a way to apply customer overpayments in AR Payment Application?
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Ah! Well, since AR does not write checks, you must do a debit memo, with a suspense/wash account in the body of it, and apply the payment to that.
Then set the customer up as a vendor in AP and create a voucher or AC to the same suspense account and write the check.
(if this happens a LOT, there are 3rd party apps that will make this easier)
Toni
yes, just enter the customer ID and in the "payment number" do an F3... it will show all payments with unapplied amounts, and you just need to apply what was not applied in the first place.
If you are asking about ENTERING a payment that is too big, just apply what you can, and wait for the other invoices to be entered, and then follow the above.
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