Hierarchy display shows inactive accounts

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I have a new clean sheet version of CRM Online with the 2015 code.

When I view accounts in Hierarchy view the Inactive Accounts are showing. Is there anyway to hide them. As this is based on a relationship I don't seem to be able to edit any criteria.

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Community Member on at

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Hello Elderor:

You could just take that inactive Account out of the Parent.

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PS 23,577 on at

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Hi Elderor,

As suggested by Damon, you might need to remove Parents from them.

As this is a new feature, it is expected to get resolved may be in first update rollup (assuming its important)

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Yeah thanks. My particular application requires the inactive account to maintain the parent relationship for historical reference.

Hopefully it is something that is deemed not expected and will be fixed. Still looking for a work around without deleting the data.

Cheers.

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Aileen Gusni 44,524 on at

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Elderor,

Understand your concern here.

So far I know, No filter criteria of this hierarchy visualization, so dont think it can be configured.

Hm..You should give feedback to MS.

https://connect.microsoft.com/

Thanks.

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Aileen Gusni 44,524 on at

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Elderor,

So far I know, No filter criteria of this hierarchy visualization, so dont think it can be configured.

Hm..You should give feedback to MS.

https://connect.microsoft.com/

Thanks.

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Community Member on at

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This is not fixed at this moment, is it?

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