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Item inquiry shows one thing, bin inquiry shows another

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Posted on by dfurner

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I have one item in our system that is not allowing us to process transactions. When you go to the item inquiry screen, it shows that there are 329 on hand and 110 available. However, when you go to the bin inquiry, it shows that there are zero available. So, when you go to process a transaction, it says you can't do that because there isn't enough in the bin to process the transaction. 1. Why is this happening? 2. What do I need to do to fix this? Much obliged for any insight.

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Mahmoud Saadi 32,738 on at

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RE: Item inquiry shows one thing, bin inquiry shows another

Nothing more valuable to add up, it is worth saying that understanding the reconcile process is a plus in your case, take a look at the below reference;

Inventory Reconciliation Flow

If things didn't go well, please keep us updated to see where we can go from here.
Community Member Microsoft Employee on at

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RE: Item inquiry shows one thing, bin inquiry shows another

Please reconcile the sku and it should be fine
Richard Wheeler 75,730 on at

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RE: Item inquiry shows one thing, bin inquiry shows another

I would start by running inventory reconcile. Tools->Utilities->Inventory->Reconcile. You try running it on only this part. You can do all parts but that might take a while depending on how many parts you have.

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