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Dyn CRM: Entity Change Tracking across a multi-level entity structure (parent/child/grandchild)

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Posted on by MitchFields

How does CRM handle a multi-entity structure with various parent-child relationships? In other words, can't there be some timing issue with having separate tokens for each entity? If my process requests all updates to a PARENT entity, and then while I am processing them, someone adds a new PARENT with CHILDREN, and then when the step to get all the CHILDREN starts, it will get the new CHILD records, but it didn't get the PARENT. I think I will still have to do it the old fashioned way and keep my own "token" so I can use the same timestamp across all entities in the structure. Any thoughts?

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ScottDurow 50,177 on at

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RE: Dyn CRM: Entity Change Tracking across a multi-level entity structure (parent/child/grandchild)

Hi,

You simply need to ensure that you retrieve the entity changes in the reverse order of the hierarchy - so retrieve children first then the parent - then re-assemble the records to insert into your target database. There would never be a situation where the child record would reference a parent record that did not already exist and so you would be able to get the record in the change tracking set.

Hope this helps.

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