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Microsoft Dynamics GP (Archived)

GP2015 R2 - Self Service user and reset password

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Posted on by 90

Hi,

We are starting to test Self Service users in GP2015 R2 and we noticed a weird behaviour.

A Self Service user cannot change his own password because the "User Preferences" window is not available. I'm assuming it's because the window isn't classified as a Self Service window.

Has anyone else noticed this behaviour? Is there a workaround?

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I have the same question (0)
  • Suggested answer
    Tim Foster Profile Picture
    8,515 on at

    Known behaviour.

    Vote to change it at:

    connect.microsoft.com/.../1963438

    Tim

  • Community Member Profile Picture
    on at

    Since self service user would probably be using their domain account (using webclient), would they not be able to reset their password using the standard windows password change process?

  • Pat Pawks Profile Picture
    90 on at

    In our case they are still using the GP client application. Windows authentication is not permitted at this time for the client application. We are still using SQL Authentication for GP.

  • Community Member Profile Picture
    on at

    aah Yes in that case as per Tim's suggestion, let me log in and put in my vote on this as well.

    connect.microsoft.com/.../1963438

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