Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / App for Outlook not al...
Microsoft Dynamics 365 | Integration, Dataverse...
Unanswered

App for Outlook not always showing Regarding information

(0) ShareShare
ReportReport
Posted on by JK800 65
Hi,
 
We have recently started seeing the message /The type doesn't have default form/ on selected emails and in those case the Regarding pane/card does not display, although the data is definitely there. We have not changed anything and it only appears on some emails.
 
 
Any thoughts?
 
Thanks
John
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    App for Outlook not always showing Regarding information
    Hi,
     
    What type of entity is this tracked email regarding?
    Is it a custom entity or a system standard entity?
     
    As this email has been tracked into Dynamics 365 CRM.
    You can view the entity record that this email is regarding in Dynamics 365 CRM.
     
    Best Regards,
    Dengliang Li
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December

Congratulations to our December super stars! 🥳

Start Your Super User Journey

Join the ranks of our community heros! 🦹

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,784 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,476 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Get batch job history log from D365 FO to Power Automate

Product updates

Dynamics 365 release plans