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Customer experience | Sales, Customer Insights,...
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Customer Voice - Submitted Response Triggers for follow ups

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Hi
 
First time posting a question.
 
Trying to use a trigger in a Journey for a reminder follow up on a CV Survey but unable to find CV fields in a trigger even when responses have been received. The following error appears when trying to set up a trigger using;  Customer Voice Response Submitted and Customer Voice Survey Response Submitted fields.   Theses fields in the All Triggers view are showing a 'NotIntegrated' - can anyone advise what this means? Screenshot below.
 
 
"This trigger can't be used with the "When a trigger is activated" option, see screenshot
 
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