Hi everyone
I have just setup an internet-facing deployment for Dynamics CRM 2016 and everything is working internally and externally. However, I have got some questions regarding the fact that there are separate URLs for internal and external access. Currently we have the following URLs setup:
Internal URL: crm.domain.com
External URL: orgname.domain.com
The internal and external domains are the same.
We have been using on-premise CRM for a few years and the URL has always been crm.domain.com so ideally we now want this URL to be used for both internal and external users, to avoid any confusion. I have found some how-to articles on how to use the external URL for both but nothing on how to use the internal URL externally as well as internally.
I've tried creating an external CNAME record of crm.domain.com which points to orgname.domain.com but this doesn't work. It pushes the external user to our AFDS page but there's an error, which on the ADFS server states Requested Authentication Method is not supported on the STS.
We also use the CRM for Outlook add-in, so I'm not sure how this works if we're forced to use 2 separate URLs as our staff work in and out of our network?
I'd be really grateful if someone could let me know if what I want to do is possible? If not I'd be interested to hear from anyone who's gone though this before and how they've managed to get around any issues relating to separate URLs, especially with the Outlook add-in.
Thanks in advance.
