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Suggested answer

Voided Sales still Open in GL

Posted on by Microsoft Employee

I voided a sales doc by going into the sales module in GP  but the sales still appears un-voided in the GL. 

The RM20101 shows voided=1 but GL20000 shows voided=0

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Voided Sales still Open in GL

    I am still needing assistance in resolving this issue.

    Also, there is an * next to OPEN in Origin.

    sales.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Voided Sales still Open in GL

    When I run a report, I see 2 Journal Entries for the sale which is affecting the closing.

    How do I fix it?

    If I update the Voided status in the database to 1; would it work?

  • Suggested answer
    Mariano Gomez Profile Picture
    Mariano Gomez 26,225 on at
    RE: Voided Sales still Open in GL

    The voided flag in GL is for transactions directly voided in GL. Your journal should be correct.

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