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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / AP Voucher number is d...
Microsoft Dynamics GP (Archived)

AP Voucher number is defaulting to the Document Number

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Posted on by Robyn 1,753

We are on GP 2015 with a new implementation and the Voucher Number on the Transactions - Purchasing - Transaction Entry window is defaulting to the Document Number field.  There are no customizations on the window and no VBA on the window.  No 3rd parties.  We have looked at AP setup and see nothing governing this.  Also looked at company setup as well as security to see if there was  modification we were not seeing or an alternate window in use.  Nothing.  Any ideas?

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  • L Vail Profile Picture
    L Vail 65,271 on at

    Robyn,

    Very interesting. Since the voucher number is the first field that gets focus when the transaction entry window is open, I'm wondering exactly what is happening. As soon as you open the Transaction entry window it sets up for a new document. The next voucher number is assigned and the rest of the window is blank. Depending on how you have the Payables module set up, focus will land on the Voucher Number field, or it will bypass it and land on the Intercompany Checkbox. How exactly does your screen look when it opens?

    Kind regards,

    leslie

  • Robyn Profile Picture
    Robyn 1,753 on at

    Voucher number is the focus.  The document number auto populates either after I tab off of it or before I tab into the field.  I am off of that customers window at this time so I cannot look for sure.  It is like there is code there.

  • Suggested answer
    L Vail Profile Picture
    L Vail 65,271 on at

    Hi Robyn,

    As you suspect, that is not the default behavior of GP. I suspect there is some code or some third-party product causing this to happen. When you open the window, the focus is on the voucher number. If the tab order has not been changed, you wouldn't be able to 'tab into' that field. If you change the Payables set up such that you do not allow the voucher number to be changed, does the behavior change? Screen shot below shows which setting I'm talking about.

    PM-Setup.png

    Have you opened your VBA editor and checked to see if there is any code lurking behind the scenes?

    Kind regards,

    Leslie

  • Robyn Profile Picture
    Robyn 1,753 on at

    No code, not customizations - core window.  Will look at that setting when i log back in a few minutes from now.

  • L Vail Profile Picture
    L Vail 65,271 on at

    Hi,

    How does it know what number to use as the document number? If you open a new trx entry window, the Vendor Invoice Number field is blank. After you tab off of the Voucher number, you can't get back into that field. Then, when you populate the Vendor Invoice number, does the initial voucher number change? I'm confused as to exactly what behavior you're seeing. Would you mind stepping me through one so that I can get a better picture of what you are seeing?

    Kind regards,

    Leslie

  • Robyn Profile Picture
    Robyn 1,753 on at

    When i go to the window and tab through the voucher number field, enter a docdate, vendorid, then before i get to the document number field it has been populated with the value from the voucher number field.  i can overwrite the document number but it automatically puts the voucher number in the document number field.  Is a pain.

  • L Vail Profile Picture
    L Vail 65,271 on at

    Aha!

    I was thinking about it backward. It's kind of a neat feature if you can use it. I don't know how it's happening, but I sure would like to figure it out. I could use something like this. I've always written VBA code to get this to work. I turn off the ability to change the voucher number and then just copy it over to the Doc Number using VBA. Three things I would like in order to assist. I would like a copy of your Dynamics.set file, a copy of your .vba files and a list of the files in your Addins folder. I bet I could figure it out from there. If you're OK with that, you can email them to me at leslievail@earthlink.net

    Kind regards,

    Leslie

  • Verified answer
    Robyn Profile Picture
    Robyn 1,753 on at

    We resolved this.  Was EthoTech Customer Service Collection Setup - was enabled and registered.  We had to disable a setting called Copy Voucher Number to Document Number.

  • L Vail Profile Picture
    L Vail 65,271 on at

    A mystery solved. That's what looking at the Dynamics.set does for us.

    Thanks for letting us know the answer. I was hoping it was something we didn't have to pay for :)

    I marked your question as Answered (by you!)

    Leslie

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