Hi experts,
I have a boolean (yes/no) field named "new_escalated" in the case record.
Whenever the user changes the field to yes, I would like to append the modified on date & time value into a custom text field called "new_escalationlog" .
How can I append a value onto a text field every time the escalated field is changed to yes? Basically I want to keep an audit log of the field on the record itself.
Thanks,
Jon
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