I have encountered a problem in which the GL for the cash account does not agree to the checkbook in GP. I have traced the variance to instances in which a bank deposit was entered for the day's credit card activity. On these particular days, refunds were processed to credit cards for various reasons. To improve the audit trail, the amount credited was input in the bank deposit screen as a credit to the cash GL account. However, while the debits to the cash account in that same transaction posted through to the checkbook subledger, the credit did not.
Does anyone know why the credit did not hit the checkbook when the rest of the entry did? Are there any settings that can be changed to prevent this in the future? I would really like for us to continue separating items such as this for audit trail purposes, so I do not want to net the transaction as a workaround, if I can avoid it.
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