Trigger a Power Automate Flow on Email link clicked

(1) Share

Report

Posted on by QS-29051012-0

Hi,

I can't seem to be able to trigger a Power Automate flow when a contact clicks on a link in an Email (from Outbound Marketing).
The trigger is /When a row is added, modified or deleted/ for the table /Email Events/. No filters. The flow nevers get triggered when manually clicking on email links, however in the Customer Insight Application I do see that the email is indeed opened and clicked.

I then checked if the table /Emails Events/ actually gets populated on email click, but nothing seems to be logged there.

Does anyone plase know how I can trigger a flow when a contact clicks on a link?

Best regards,

Quentin

I have the same question (0)

All responses (2)

Answers (1)

Verified answer

Dengliang Li Microsoft Employee on at

Like (1)

Report

Hi,

You can use the When an action is performed trigger to trigger the flow.

In my testing, I successfully got the email where the link was clicked and the Journey where that email was located.

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li

Was this reply helpful? Yes No
QS-29051012-0 35 on at

Like (0)

Report

Thank you Dengliang Li, works like a charm (it does take few minutes to get triggered but it's very fine).
Do you know how we can access the original URL? The target URL is the transformed URL, and I was hoping I could access the URL parameters.

Was this reply helpful? Yes No

Join the conversation

Community site session details

Trigger a Power Automate Flow on Email link clicked

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates

Community site session details

Trigger a Power Automate Flow on Email link clicked

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Subscribe to this forum!

Select categories

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates