Twilio vs TeleSign

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Posted on by Dynamics Consultant

I am looking to integrate SMS and Dynamics 365 Customer Service Omnichannel. Has anyone integrated Twilio or TeleSign with Omnichannel. Why did you choose one over the other?

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Hi Partner,

The following links provide the setup process with Twilio and TeleSign respectively:

Configure an SMS channel for TeleSign | Microsoft Docs

Configure an SMS channel for Twilio | Microsoft Docs

Regards,

Leah Ju

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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Dynamics Consultant 20 on at

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I was asking, do you prefer Twilio or TeleSign as an SMS provider?

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