web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

A/B Testing in new editing experience?

(1) ShareShare
ReportReport
Posted on by 51

Where did the email A/B testing functionality go in Dynamics Marketing? It seems as though it has been removed from the new editing experience. Anyone?

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi,

    There is a prompt message shown in the following screenshot about the new email designer experience.

     pastedimage1620611733820v1.png

    You can switch to the old designer to use the A/B testing feature by click the pop-up button in the left-bottom corner of the new designer.

     pastedimage1620611738030v2.png

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • D@niel Profile Picture
    128 on at

    Hello Nya,

    your answer is not correct. This button only opens the designer in another window. But it will also load the new designer.

    How can it be that Microsoft offers a new designer without the A/B test functions!!!. This is extremely unprofessional and makes the new designer unusable.

    Has anyone found the A/B function in the new designer?

     

    Best Regards,

    Daniel

  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi Daniel,

    In my pop-up window, it shows the old designer, the new version can be switched to in the drop-down list of the forms.

     pastedimage1620637747965v1.png

    If you cannot switch the forms, please try to remove the form “New editing experience” from the App Designer and republish the application.

     pastedimage1620637753001v2.png

    So that you can get the old designer in your application.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • scottdny Profile Picture
    51 on at

    Nya,

    It seems rather strange to offer the new experience in production without a full range of functionality. Having installed the preview of the new real-time marketing in our dev environment it would appear that A/B testing is evolving to be more of a "create two different emails and select them" type experience but now that our users are familiar with the new editing experience, it seems strange to switch them all back.

    @microsoft - Is there a timeline for A/B deployment into the new editing experience?

  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi,

    I am sorry I cannot solve the problem you are experiencing.

    It is recommended to create a ticket to MS in order to drive the issue forward.

     

    Best Regards,

    Nya

  • Jetj25 Profile Picture
    534 on at

    The switch to the old form sometimes shows and sometimes not. When you click on the arrow it sometimes redirects back to the view and not the form itself

    We use the standard Marketing app and all the forms are made available in the app 

  • ABCH_21 Profile Picture
    35 on at

    Hello everyone, just a quick question, I still can't see the A/B testing on the new interface. Is it still the case or the A/B feature is somewhere else?

    I see it on the old format but not on the new one. It seems that the old interface will be deprecated in October...

    Many thanks !

  • Ajmal Ziyad Shahul Profile Picture
    Microsoft Employee on at

    Hi All, 

    Still can't view the AB Testing Option in the new Designer form. Any inputs is appreciated. 

    Many Thanks , 

    Ajmal Ziyad Shahul

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Nagaraju_Matta Profile Picture

Nagaraju_Matta 123

#2
Hamza H Profile Picture

Hamza H 112 Super User 2026 Season 1

#3
Abhilash Warrier Profile Picture

Abhilash Warrier 70 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans