You’re offline. This is a read only version of the page.
Hi everybody,
I have in my Windows Application log the following error:
Host CRM01: A Microsoft Dynamics CRM Asynchronous Processing Service operation of type adc8d523-24f6-4107-9dba-85d98d8ca647 has failed
Organization ID: JobId: de221d53-830c-4ad0-8f80-fa58a02bc203 OrgId:adc8d523-24f6-4107-9dba-85d98d8ca647 JobType:50; ErrorMessage: ErrorAction:Rethrow Exception:Unhandled Exception: System.Collections.Generic.KeyNotFoundException: Der angegebene Schlüssel war nicht im Wörterbuch angegeben.
bei System.Collections.Generic.Dictionary`2.get_Item(TKey key)
bei Microsoft.Crm.Asynchronous.EmailConnector.MailboxDataAccess.UpdateOutgoingMailbox(Mailbox mailbox, IAsyncEvent asyncEvent)
bei Microsoft.Crm.Asynchronous.EmailConnector.OutgoingEmailProviderBase.UpdateMailboxes()
bei Microsoft.Crm.Asynchronous.EmailConnector.OutgoingEmailProviderBase.Acknowledge()
bei Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderBase`1.Run()
bei Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityOperation.InternalExecute(ActivityAsyncEvent asyncEvent)
bei Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory)
bei Microsoft.Crm.Asynchronous.PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager)
Organization Unique Name: %4
Error code: %5
Error description: %6
Does anybody know, how to fix it?
Br,
DrVer
*This post is locked for comments
Super DrVer. If you feel my post gives any hints. Mark it as Answer..
Thanks,
Prabaharan Kannan
Ok My issue is resolved I don't know how its related...I found Microsoft office online assistant service running on my backup application server ...uninstalled it rebooted my server my asynch is back up picked up all jobs in queue and processed them successfully.
Hi!
Yes it is on-prem.
I already checked everything, restarted the async service, checked mailbox config. Nothing of that fixed the problem.
The mails are in mail queue with "pending" - if I open a mail record there is a notification, that the mail was tried to send 2 times for example. And the recipient received the mail two times... But it is still pending.
Hi DrVer,
If you are using CRM 2016 on-Premise, than try to restart Asynchronous service.
For Multiple E-mail are sending instead of one :
Try to send E-mail from Quick Campaigns and go to E-mail in CRM and Check the status of that E-mail. If it is in sending status then there might be a problem in Mailbox configuration setting for that USER.
Go to the USER who sends E-mail and check The Outgoing Email configuration in Mailbox. If it is "Microsoft Outlook for CRM", Then Change that as a "Server Side Synchronization/E-mail router" and Click Approve Email, Test & Enable it.
Again try to send E-mail and Let me know the result.
Thanks,
Prabaharan Kannan
Hi!
No - I didn't find any fix.
In my case the problem goes further: If I send e-mail by using quick campaigns each recipient gets the e-mail multiple times (sometimes 10 times and more). I am still waiting for a fix.
As a workaround I developed a .Net application to send the e-mails.
No, the error is still present...
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (