Getting error on default dashboard/home page launch.

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Hi,

I facing error dialog with below content while CRM dashboard open, i have not made any changes in dashboard configuration. Is there any way to solve it.?

Microsoft Dynamics 365 Error Report Contents

<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
<Message>Uncaught TypeError: Cannot read property 'appendChild' of null</Message>
<Line>116</Line>
<URL>/_static/_common/scripts/jquery_ui_1.8.21.min.js?ver=-1473874969</URL>
<PageURL>/workplace/home_dashboards.aspx?pagemode=iframe&sitemappath=SFA%7cMyWork%7cnav_dashboards</PageURL>
<Function>anonymousr:Cannotreadproperty'appendChild'ofnull</Function>
<FunctionRaw>TypeError: Cannot read property 'appendChild' of null</FunctionRaw>
<CallStack>
<Function>anonymousr:Cannotreadproperty'appendChild'ofnull</Function>
</CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36</BrowserUserAgent>
<BrowserLanguage>undefined</BrowserLanguage>
<SystemLanguage>undefined</SystemLanguage>
<UserLanguage>undefined</UserLanguage>
<ScreenResolution>1440x900</ScreenResolution>
<ClientName>Web</ClientName>
<ClienState>Online</ClienState>
<ClientTime>2017-05-30T10:54:32</ClientTime>
</ClientInformation>
<ServerInformation>
<OrgLanguage>1033</OrgLanguage>
<OrgCulture>1033</OrgCulture>
<UserLanguage>1033</UserLanguage>
<UserCulture>1033</UserCulture>
<OrgID>{C032BC92-1C9E-426A-9165-8B5AB93F0CED}</OrgID>
<UserID>{A9D0AAA1-ECF9-E611-80F7-5065F38B1311}</UserID>
<CRMVersion>8.2.1.185</CRMVersion>
</ServerInformation>
</CrmScriptErrorReport>

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ashlega 34,477 on at

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Hi,

there is a similar thread here:

community.dynamics.com/.../237337

no solution, though, only a workaround

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Edison Lai 85 on at

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It is very common and may relate to your browser, What happen if you create a new blank dashboard, still got the error? What is your browser version?

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Community Member on at

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Google Chrome

Version 58.0.3029.110 (64-bit)

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Suggested answer

Nithya Gopinath 17,078 on at

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Hi,

You can disable the Script Error Notifications in Dynamics CRM.

Go to Settings --> Administration.

Choose Privacy Preferences.

Under Select your error notification preferences, choose Specify the Web application error notification preferences on behalf of users, and then select Automatically send an error report to Microsoft without asking the user for permission.

This will help you to get rid of this error.

See: http://www.powerobjects.com/2015/02/24/disable-script-error-notifications-dynamics-crm-2015/

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