web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Net Amount showing bla...
Microsoft Dynamics AX (Archived)

Net Amount showing blank on Purchase Order Line

(0) ShareShare
ReportReport
Posted on by Muneeb 895

Hi,

I am using AX 2012 R3 CU11.

I have an issue, the user created a PO from Purchase Requisition.

Post approval of the PR, the user created the Purchase Order and while creating the Purchase Order line, the user entered the Quantity and Unit Price for the item on Purchase Order Line.

For 1 item, the Unit Price and Quantity is there but the Net Amount is showing as blank. But the Purchase Order Total Value is coming Perfect.

Why the Net Amount is showing as blank? What could have gone wrong?

(Kindly find the below snapshot for more details),

1134.IssueDetails.jpg

Would appreciate for some help.

*This post is locked for comments

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 299,407 Super User 2025 Season 2 on at
    RE: Net Amount showing blank on Purchase Order Line

    Hi Mohammad,

    Is it only on this purchase order or do you encounter this more often? Is it related to only one item or can several items do have this issue?

    There might be a bug in the process to create the PO or a customization can cause this. Have you search Issue Management on LCS for a possible known issue?

  • Muneeb Profile Picture
    Muneeb 895 on at
    RE: Net Amount showing blank on Purchase Order Line

    Hi Andre,

    Thank you so much for your prompt response.

    1. This issue we got for the first time and is only for this particular PO.

    2. For now only this item has this issue ( Though I am unable to replicate the issue )

    This is a standard AX 2012 R3 CU11 application without any customization in this area.

    As shared in the above snapshot, for the same PO I created one more Purchase Order Line for the same item for which the issue is there, and the net amount is coming perfect.

    Just a question, the test which i did above, doesnt that indicate that might not be a bug?

    Plus is it possible somehow to track back what went wrong due to which the "Net Amount" shows blank??

    Would appreciate for your help.

    Sincerely,

    Muneeb

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 299,407 Super User 2025 Season 2 on at
    RE: Net Amount showing blank on Purchase Order Line

    Hi Muneeb,

    Unless your scenario is reproducible you cannot find out what happened afterwards. When you have a scenario where it always goes wrong, it would be possible to use monitoring tooling like a debugger. When it happened now just once, it is not clear if it was caused by a user action or a bug.

  • Verified answer
    Muneeb Profile Picture
    Muneeb 895 on at
    RE: Net Amount showing blank on Purchase Order Line

    Hi Andre,

    Thank you so much for your support.

    Yes you are absolutely correct, we cannot find out the cause unless we can reproduce.

    What I did, I deleted the Purchase Order. Released the approved PR again and when in the created Purchase Order Lines I entered the amount, everything was fine and there is no issue.

    Other thing that I tried to fix this is, I edited the PO, the Purchase Line that had the issue, I just removed the Unit Price and again entered the Unit Price and Saved the PO and the issue got fixed.

    (This is what I did on LIVE)

    Thank you so much for the same.

    Sincerely,

    Muneeb

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Martin Tocauer Profile Picture

Martin Tocauer 4

#2
Community Member Profile Picture

Community Member 2

#2
Nayyar Siddiqi Profile Picture

Nayyar Siddiqi 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans