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Hi
Is it possible for users from multiple office 365 tenancies to access same instance of CRM?
Thanks
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Hi Mir,
I dont think you can.
A typical Dynamics 365 (online) deployment includes one tenant only. A tenant can include one or more Dynamics 365 (online) instances; however, a Dynamics 365 (online) instance is always associated with a single tenant.
In a multi-tenant scenario, a licensed Dynamics 365 (online) user associated with a tenant can only access one or more Dynamics 365 (online) instances mapped to the same tenant. To access another tenant a user would need a separate license and a unique set of sign-in credentials for that tenant.
For example, if User A has an account to access Tenant A their license allows them to access any and all instances created within Tenant A - if they are allowed by their administrator. If User A needs to access instances within Tenant B, they will need an additional Dynamics 365 (online) license.
Source:
https://technet.microsoft.com/en-us/library/dn722373.aspx?f=255&MSPPError=-2147217396
Hi Anees
What about the option of adding a second domain using the admin portal and then adding users from that domain?
Yes, that's possible.
Once you add the domain and provided the login credential for that user to office 365. The user will able to access the office 365. Subsequently, as admin you can allocate CRM license for that user to the intended CRM instance.
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