Cannot create a case from Power automate

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Posted on by Patrick HAJYE

Hi evryone,

I have a Power automate flow to create cases into Dynamics 365,

I have an List rows action to List all contacts and then create my incident. But I have this error message

Any suggestions please

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Verified answer

Mohamed GRAIB 2,504 Moderator on at

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Hi Patrick,

In the List rows action, Can you modify the Fullname by "contactid" and try if that work ?

Hope that's helpful for you

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Patrick HAJYE 20 on at

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Hi Mohamed,

It does not work, it's the same issue

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Mohamed GRAIB 2,504 Moderator on at

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Hi Patrick,

Just add contactid in the List rows and then add this expression

outputs('List_rows')?['body/value'][0]['@odata.editLink']

Here, your output will be the contactid and you will insert just the outputs in your lookup field.

Hope that's helpful for you.

Please lark the answer as verified if that's resolve your problem

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Suggested answer

Naveen Ganeshe 3,397 User Group Leader on at

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Hello Patrik,

Please replace the /incidents('GUID') with /contacts('GUID') in the Client field and try again.

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Patrick HAJYE 20 on at

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Hi @naveen ganeshe

I tried it but it does not work

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Patrick HAJYE 20 on at

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Thank you Mohamed GRAIB

It works with this expression

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Naveen Ganeshe 3,397 User Group Leader on at

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Hi,

try this one /contacts(GUID) instead of /contacts('GUID') and make sure you don't pass the GUID as string.

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