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Session Id :
Microsoft Dynamics CRM (Archived)

Printing Invoices

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Posted on by

I cannot find a way in CRM Online to print an invoice. A printed invoice is the be all and end all of a company. 

In this community it is said in various posts that there is no ribbon for this. And there are some workarounds available. 

Now my question: Is this inability of CRM Online to do the most important thing in Sales AND Marketing a bug or a feature? If it is a feature, can somebody tell my? 

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I have the same question (0)
  • Verified answer
    Aiden Kaskela Profile Picture
    19,696 on at

    Hi,

    I think your question is misleading - you're absolutely able to print an invoice from CRM.

    Open the invoice, go to Run Report, and select the invoice report. This is what you want to send to people, so you can save it as a Word doc or PDF, and either print it or email it. You can do it on a list of invoices if you have a lot to do.

    Here are some screenshots on how to do it:

    the-invoice.png

    the-invoice.png

    Hope this helps! I'd appreciate if you'd mark this as a Verified answer.

    Thanks,

      Aiden

  • Solipson Profile Picture
    on at

    Thanks!

    Unbelievably cumbersome, but it works.

  • Ridwan Profile Picture
    3,065 on at

    Hi Aiden Kaskela,

    Thanks for the information provided.

    How can i redesign the invoice report above to add some information like company address and the bank list.

    Will appreciate your quick response.

    Thank you.

    Disu Ridwan

  • Suggested answer
    Aiden Kaskela Profile Picture
    19,696 on at

    Hi Disu,

    For the report I screenshot in my post, go to the reports area, edit the report, then download it. You need to edit the report in Report Builder or VS with BIDS.

    Since this original post, I've become a big fan of Word Templates to generate invoices. You can generate them in a workflow and even send them out to the customer in an email (provided you install Workflow Elements to help out - free at KaskelaSolutions.com ).

    Thanks,

     Aiden

  • Community Member Profile Picture
    on at

    Hi Aiden, do you have any instructions on how to create the word template and send to a customer via email?  I have installed Workflow Elements.

    Thanks,

    John

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