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Customer experience | Sales, Customer Insights,...
Suggested Answer

Where is the transactional data from Subscription Center is stored in CDS?

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Posted on by 30

We are trying to fetch the data of who is unsubscribing from a marketing form and the date stamp and use it to create a powerBI report. I can see that data in Submission under the Insight tab from the Subscription center in Marketing forms. Which table contains the transitional data in CDS so I can connect PBI with data table and fetch the data for my report

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  • Suggested answer
    Nya Profile Picture
    29,060 on at
    RE: Where is the transactional data from Subscription Center is stored in CDS?

    Hi,

    Have you tried to use the “Created on” field in the Marketing Form Submission entity as the time stamp of the modification

     

    Here is a documentation about Marketing form submission report:

    Marketing form submission report for Dynamics 365 Marketing (Dynamics 365 Marketing) | Microsoft Docs

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Craig Kobayashi Profile Picture
    5 on at
    RE: Where is the transactional data from Subscription Center is stored in CDS?

    I am also interested in the answer to this question.  Unfortunately we cannot use the Marketing Form Interactions table because Subscription Centers do not create submissions per this message on the Subscription Center Submissions subgrid view:

    pastedimage1621376911339v1.png

    Has anyone else found a way to report on Subscription List unsubscribes?   I am being asked to deliver a report showing which email message the customer is unsubscribing from which doesn't seem easily accomplished.

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