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Problem with video in Marketing e-mail

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Posted on by 50

Hi,

My video is hosted and YouTube and I am embedding it in my marketing e-mail.

The video looks broken on design, preview forms and in the test:

pastedimage1613743205125v1.png

pastedimage1613743492584v2.png

THANKS!


Jim

  • cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Problem with video in Marketing e-mail

    Hi Jim,

    It is very glad that your problem has been solved. 

    Feel free to discuss further if you still have any other questions. :)

    If you had found any answer helped, please kindly mark it as verified to close the thread, it would be really appreciated.

  • RE: Problem with video in Marketing e-mail

    Hi Clofly,

    This works, but, it is not embedding a video, its an image with a link!

    But now, it wors for me, thankyou

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Problem with video in Marketing e-mail

    Hi Jim,

    We should make sure that the video record has a valid thumbnail URL.

    pastedimage1613745140498v1.png

    Here is a third party website which can help us to grab thumbnail URL.

    http://www.get-youtube-thumbnail.com/

    pastedimage1613745332354v2.png

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