Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP (Archived)

Sales Transaction - Storing Emails Address at transaction level for Cash Account

Posted on by Microsoft Employee

Hi all

We have a CASH debtor set up for transactions for customers without an account. We would like to be able to email documents for this debtor.

I know that you can edit the email address per transaction that is different to the default on the debtor account. This doesn't however follow through to subsequent documents.

For example, we enter a Sales Order and then store the email address against that order, but when the order is transferred and creates 2 subsequent documents, backorder and fulfillment order, the email address drops off on those. I assume it just defaults back to the debtor card which is blank. I notice the user defined fields follow through to all subsequent documents.

Is there any out of the box solution to this? It really needs to store the email address of the originating document. If this requires a customisation I will contact a support partner.

Thanks

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans