Checkbook and GL difference

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Posted on by Community Member Microsoft Employee

I received a cash payment on a customer's account. It was received through the sales module. The deposit was posted through the financial module. And the bank reconciliation was completed. But for some reason the deposit doesn't appear in the GL. Why wouldn't it get posted through to the GL?

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Community Member Microsoft Employee on at

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RE: Checkbook and GL difference

Good morning,

Did you ever get this figured out as I am having a similar issue with no resolution thus far?

Thanks,

Kelly
Community Member Microsoft Employee on at

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RE: Checkbook and GL difference

I found my problem. The deposit was received in the sales module in one bank account. But when the deposit was posted, in the financial module, it was posted in a different bank account. How do I fix this?
Andrew Hall 190 on at

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RE: Checkbook and GL difference

Hi

When you say the deposit does not appear on the GL , have you checked GL batches to see if it is waiting in a batch to be posted on?

if it is you may want to check your posting setup under setup company , posting , posting and see if post to and thru are marked for the appropriate transactions