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Hi all i am getting this following error in the subgrid
"To load [EntityName] records, click here"
is there anyway to resolve this issue.
Thanks.
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Did you try to clear browser cache or using inkognito mode? If this problem persists on multiple clients it's probably a server issue - did you check the eventlog?
you can use the following script as a quick-fix until you find the reason:
function Form_OnLoad() { setTimeout("LoadSubGrids();", 2000); //need delay to work properly } function LoadSubGrids() { var grids = Xrm.Page.ui.controls.get(function (ctrl, index) { return (ctrl.getControlType() == "subgrid"); }); if (grids.length > 0) { for (var i in grids) { grids[i].refresh(); } } }
Hi Amos Dave,
Are there more than four sub-grids on the form?
Older versions of CRM only retrieve data for the first four sub-grids on a form automatically. This is to reduce the impact on the server of executing all of the sub-grid queries at the same time.
If you want to load the grids after the fourth sub-grid, then you can force the sub-grid to load with JavaScript.
Xrm.Page.ui.tabs.get("<TabName>").sections.get("<SectionName>").controls.get("<Subgrid_Name>").refresh();
Facing the same issue. Could you please tell me how this was resolved.
Hi,
Basically possible reason for theses type of error is when have high customization in the form which taking some time to load page and internet connectivity is slow on that time.
write some page load refresh script which will refresh the page one time while first load .
This is a new custom entity and the form is very simple. we have just three subgrids and one subgrid of account entity is taking time to load. If I change the subgrid to 'fetch all records' instead of 'only related records' it is loading quickly. The problem is existing only if I have the subgrid to fetch 'only related records'
Still have this issue on Version 1612 (8.2.7.13) *DB 8.2.7.13) on-premises
Is there any additional help to resolve this? Some users just started having this issue a week ago in different cities but not all users in all cities. Us few admin do not have this issue so it is difficult to diagnose. User has same issue for production, including incognito window and different browser. They do not have this issue in TEST environment. Our production and test environment have the same setting for legacy rendering.
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