We have been running Yodlee bank feeds on Business Central 365/Online for almost a year and it works well until recently. Recently, the bank account link between Business Central and Yodlee got out of sync.
Business Central's Bank Account List indicates that the account is not linked, but when we run the "Link to Online Bank Account", the Yodlee pop-up shows the account is linked (the green check mark). If we continue through entering credentials, we receive a message "No new bank account is created or linked because all online bank accounts are already linked".
The obvious next step is to try unlinking the account and re-linking it. Doing so results in the error "All bank account links are up to date, or no online bank accounts exist." This is with accounts that have previously worked within Business Central and that Yodlee reports as "linked" with the green checkmark.
It appears that Yodlee's API is reporting the the account is linked, so Business Central takes no action.
More details:
- One bank account remains linked and working properly
- Inspecting the records reveals that the "Bank Stmt. Service Record" field for the working account has data and is blank for the accounts that do not work
Is there a way to manually unlink or relink accounts to Yodlee?
