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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Unable to login in Plu...
Microsoft Dynamics CRM (Archived)

Unable to login in Plugin Registration Tool

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Posted on by Shahbaaz Ansari 6,211

Hi All,

i am unable to login in plugin registration tool. I have trial account with India tenant. when i am trying to login it is giving below error.

i have tried changing online region to unknown and Asia, but still i am facing issue.

1007.Capture1.PNG

Source : Microsoft.Xrm.Tooling.Connector
Method : RegisterDevice
Date : 29-12-2017
Time : 18:25:02
Error : DeviceAlreadyExists: 0x80041132
Stack Trace : at Microsoft.Xrm.Tooling.Connector.DeviceIdManager.RegisterDevice(Guid applicationId, Uri issuerUri, LiveDevice device)
at Microsoft.Xrm.Tooling.Connector.DeviceIdManager.RegisterDevice(Guid applicationId, Uri issuerUri, String deviceName, String devicePassword)
at Microsoft.Xrm.Tooling.Connector.DeviceIdManager.LoadOrRegisterDevice()
at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.GenerateDeviceCreds()
at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.ValidateServerConnection(CrmOrgByServer selectedOrg)
======================================================================================================================

thanks,

shahbaaz

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I have the same question (0)
  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at

    what is your plugin registration tool version number? try with latest.

    is this trial environment you are connecting to?

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    thanks rawish for the reply. version is 8.2.1.8676 64 bit.

    i have two trial of Dynamics crm instance, one is of usa and other is of india. i am able to login through usa environment but not from india's environment.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Shahbaaz ,

    this could be caused by two factor, as i know:

    1) wrong credentials cache: to verify this point, extract plugin registration tool to new location or delete config files, then open it and try to connect

    2) time difference greater than 5 minutes beetween your pc/server and ms server time (refer to utc time)

    Verify these two point, try to fix them, and let me know.

    If you found the answer helpful, please mark as Verified 

    Join my network on LinkedIn      Follow me on Twitter 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

    Independent Contractor

    http://www.francescopicchi.com

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    thanks Francesco for the fast reply as you always do, i have tried both the point but no success

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Shahbaaz ,

    please verify you have the last sdk.

    Let me know.

    If you found the answer helpful, please mark as Verified 

    Join my network on LinkedIn      Follow me on Twitter 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

    Independent Contractor

    http://www.francescopicchi.com

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    hi Francesco,

    can you provide me your email ID so that i can send you the credential.

    Thanks,

    Shahbaaz

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Shahbaaz ,

    write to info at francescopicchi.com.

    Try also to:

    1) delete credentials from Credential Manager (Start > Control Panel > Credential Manager > Windows Credential > PluginRegistration_Default > Remove) and retry

    Let me know.

    If you found the answer helpful, please mark as Verified 

    Join my network on LinkedIn      Follow me on Twitter 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

    Independent Contractor

    http://www.francescopicchi.com

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    i tried removing credential, but no luck.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Shahbaaz ,

    im trying to find the solutions but it seems a really hard to find a matching case.

    Im going to ask you some question:

    1) have you developed a custom app which connect to this organization?

    2) this organization use Field Service? In positive case, have you got an account?

    Please let me know.

    If you found the answer helpful, please mark as Verified 

    Join my network on LinkedIn      Follow me on Twitter 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

    Independent Contractor

    http://www.francescopicchi.com

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    hi Franceso,

    it is fresh trial environment. it is under India tenant that might be the problem?

    thanks,

    shahbaaz

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