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Customer experience | Sales, Customer Insights,...
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What is the maximum number of "hops" when creating a segment?

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I could not find this in the online documentation - I believe it is 3, is that correct?

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  • Petit Hibou Profile Picture
    on at

    Hi Stephani,

    please clarify your question. What do you mean under "hops"? and what type of segment?

    Elena

  • Stephani Profile Picture
    on at

    Here is the definition of a "hop": docs.microsoft.com/.../segments-profile

    "All segments must end with the contact entity, so any time you start with a non-contact entity you must eventually traverse back to the contact entity. However, you can normally start with the contact entity and remain there by referencing related entities as nested groups. In each case, you hop from entity to entity by using a relationship. As with rows and groups, you can add a related entity using the Add button."

  • Suggested answer
    Petit Hibou Profile Picture
    on at

    Hi Stephani,

    thank you for explaining, I didn't know that joins in traverse segment are called hops :). Well, I checked with our dev team and also myself on the trial tenant  - there are no such limits.

    Br

    Elena

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