web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

What is the maximum number of "hops" when creating a segment?

(0) ShareShare
ReportReport
Posted on by

I could not find this in the online documentation - I believe it is 3, is that correct?

I have the same question (0)
  • Petit Hibou Profile Picture
    on at

    Hi Stephani,

    please clarify your question. What do you mean under "hops"? and what type of segment?

    Elena

  • Stephani Profile Picture
    on at

    Here is the definition of a "hop": docs.microsoft.com/.../segments-profile

    "All segments must end with the contact entity, so any time you start with a non-contact entity you must eventually traverse back to the contact entity. However, you can normally start with the contact entity and remain there by referencing related entities as nested groups. In each case, you hop from entity to entity by using a relationship. As with rows and groups, you can add a related entity using the Add button."

  • Suggested answer
    Petit Hibou Profile Picture
    on at

    Hi Stephani,

    thank you for explaining, I didn't know that joins in traverse segment are called hops :). Well, I checked with our dev team and also myself on the trial tenant  - there are no such limits.

    Br

    Elena

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 166 Super User 2026 Season 1

#2
Jimmy Passeti Profile Picture

Jimmy Passeti 51 Most Valuable Professional

#2
NeerajPawar Profile Picture

NeerajPawar 51

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans