Microsoft Dynamics AX (Archived)

Posted Receipt List but failed Product Receipt- AX 2012

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Posted on by Ismael Quteifan

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Hi;

I am stuck at the PO receipt list and can't get any further.

Running A X2012, raised a PO for an item with the following item model group settings:

Stocked, physical and financial negative inventory, post both physical and financial inventory, receiving requirements all checked.

No serial or batch tracking, blank receipts allowed down to a location.

PO raised, confirmed, and then a receipt list was generated. It did what it said on the tin: registered the quantity as physical available, PO status not changed, no posting to GL

I tried to post product receipt to no avail using the following combinations:

registered quantity: fail

ordered quantity: fail

removed registration: fail

reverse receipt the same quantity in negative (another entry in receipt list journal): fail

invoice the PO (to skip product receipt and get down to the business): fail - require 3-point matching

Cancel the PO: fail - cancels only the quantity not egistered yet (zero)

Can anyone guide me into what I might be doing wrong, or how to proceed from there?!

ps: failed = hitting the OK button on product receipt does not generate transactions or journal entries or change the PO line status.

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Weaveriski 23,620 Moderator on at

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What is the message it gives you?

Have you defined the packing slip number?

What is it showing on the lines tab of the receipt?

What is it showing in the line quantity tab in each column quantity based relevant to what you are doing?

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Ismael Quteifan 676 on at

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Hi Weaveriski;

Thanks for getting back.

It doesn't give me a message. Hitting OK takes me back to the PO screen where I can still see the product receipt journal greyed out. No transactions or posting of course.

Yes, I have defined the packing slip number every time.

On the lines tab of the receipt list it showed the ordered quantity (being 268 in this case).

In the quantity column, on the lines tab of the product receipt form, it shows the exact same quantity no matter what I choose (ordered quantity or registered quantity).

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Community Member on at

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Hi Ismael,

we had similar problems at sales oders, caused by not running service groups.

In this case, AX 2012 do not show any error message (nice).

Look at: System Administration -> Setup -> Services and AIF -> In bound Ports

Probably the AccountsReceivableServices has a red cross.

Regards, Dirk

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Ismael Quteifan 676 on at

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Hi Dirk;

Thanks a lot for that... but I went to services and AIF and couldn't find my AR or even AP (in my case) in there. How do I set one up (if it is not too much of a setup)?

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In the AOT -> Service Groups you can deploy each service group (right click -> Deploy Service Group)

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Ismael Quteifan 676 on at

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Hi Dirk and everyone;

I back tracked the whole setup of the company and compared it to the CEU sample company... and guess what my setup was missing one tick box in the AP parametes: posting physical value to GL.

Thanks for your help and your time.

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Alex Voytsekhovskiy on at

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Hi! I have the same issue!

Successfully updated with Registration and Picking list but nothing happens when I try to post Product receipt. It does not matter whether AccountsPayableServices port activated or not.

Let me know if you managed to find any solution.

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Ismael Quteifan 676 on at

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Hi Alex;

I am not sure what your settings are, but if this was a product you're buying for the first time, check item group accounts if all are populated. Also make sure that posting physical to general ledger is ticked both on the item model group and accounts payable parameters. This will be the first port of call.

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Community Member on at

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Hi Guys,

This problem can be resolved by setting the "Purchase expenditure, un-invoiced" account under Inventory -> Item groups -> purchase.

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what happens if the GL account for the product line is dynamic... ie can affect any number of GL accounts. Using the" "Purchase expenditure, un-invoiced" account under Inventory -> Item groups -> purchase." will make expense account to be only one. Please assist

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