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Dynamics 365 Community / Forums / Microsoft Cloud for Sustainability | MSM, SDSF,... / External Report - Issu...
Microsoft Cloud for Sustainability | MSM, SDSF,...
Answered

External Report - Issue with Data Import from Sustainability Manager

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Posted on by Mahsa Rafiei 99
I've followed this process to ingest data in External Reporting. The data import fails with error messages indicating that the concept doesn't exist, even though I've created concepts with the specified names. Please see below:
 
Concepts I've created:
 
The error in the import job, indicating the concept doesn't exist:
 
What else could cause the failures? The documentation isn't very clear on prerequisites. 
Categories:
Sustainability Manager
  • Mahsa Rafiei Profile Picture
    Mahsa Rafiei 99 on at
    External Report - Issue with Data Import from Sustainability Manager
    I can confirm that the Data Import process in External Reporting worked after installing the demo data. Thank you!
  • Verified answer
    Sachin Yelkar(MSFT) Profile Picture
    Sachin Yelkar(MSFT) on at
    External Report - Issue with Data Import from Sustainability Manager
    Please install the data package for the External Reporting so that when MSM Data from generated CSRD Reporting being imported it is able to find the required Concepts for the Facts creation which will be then linked to Assessment Requirement using Fact Link.
  • RG-11111644-0 Profile Picture
    RG-11111644-0 on at
    External Report - Issue with Data Import from Sustainability Manager
    Thanks for sharing this with us - we are in the process of publishing this issue and fix in our documentation. 

    The core issue arises from upgrades from the ESG Reporting public preview to GA. The root cause is that there are manually created records in certain entities with names that match the new default data introduced in the ESG solution. This results in a conflict with the natural key constraint during import, affecting the following entities:

    • msdyn_dimension
    • msdyn_concept
    • msdyn_dimensionmember

    To resolve this, duplicate records must be identified and removed before proceeding with the import.

  • Mahsa Rafiei Profile Picture
    Mahsa Rafiei 99 on at
    External Report - Issue with Data Import from Sustainability Manager
    Hello, yes we have upgraded the solutions and we see External Reporting within the main app. 
  • RG-11111644-0 Profile Picture
    RG-11111644-0 on at
    External Report - Issue with Data Import from Sustainability Manager
    Hi, thanks for the feedback on the documentation. 
     
    Can you please confirm if you updated from the preview (which was a distinct app) to the GA version (where External reporting coexists with the rest of MSM)? 

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