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Hello,
when I create "General journal" with "Account type" = "Customer" and chose a customer it gives me warning message "The main account "" does not exist".
It is happening for several customer accounts.
What and where exactly should I check?
Thanks.
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Hi Ali,
Few questions-
Is this MA can be used while creating manual entry in GL?
your csv file is working with other MA or only this MA is giving error?
Hi,
Please make sure the main account is in account structure and activated .
Hi,
On top of what Ludwig suggested, can you also check if the account number specified in AR posting profile is available in COA structure and all COA structures are active.
Pranav
Hello Joni,
Can you check your AR posting profiles and check whether a summary account for your customer has been Setup there? If so, is this account locked / inactive in your COA?
Ludwig
There is a specific setup, but we can only do wild guesses, since all AX environments' setup are unique. I am sure someone with more financials knowledge will try to do those guesses at some point.
However, I gave you the ultimate answer on how to typically find such problems and you should be consulting your developers to find it, that is the fastest way.
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