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Tracking Who An Item Was Sold To

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Posted on by 318
We all know how to track the company or contact to whom an item was sold, within Business Central.
But, let's review a scenario where an item was sold to a company.
Does Business Central have the capability of tracking the end user to whom that company sold the item?
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 59,978 Super User on at
    Tracking Who An Item Was Sold To
    Hi, Just add some information.
    In the Japanese localization package I was previously responsible for, there was an End User function, which could be maintained in the Customer Card and associated with the Customer. You can select End User in Sales Order, so that End User can be tracked in posted documents and Customer Ledger Entries.
    But there is a big premise for this, that is, the customer needs to provide End User information. If you are considering customization, you can refer to it.
    Hope this helps.
  • gdrenteria Profile Picture
    gdrenteria 2,718 Super User on at
    Tracking Who An Item Was Sold To
    If you have access to the other company, you could see who the item was sold to.
    You could also ask the company to update you with this information when it sells the item, identifying the item individually by a series for example.
    Best regards
  • Verified answer
    tanya07 Profile Picture
    tanya07 1,523 on at
    Tracking Who An Item Was Sold To
    This can't be tracked in BC until you have the access to their environment to which end user they are selling to.
    Best Regards,

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