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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Tracking Who An Item W...
Small and medium business | Business Central, N...
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Tracking Who An Item Was Sold To

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Posted on by JE-29041340-0 378
Hi:
 
We all know how to track the company or contact to whom an item was sold, within Business Central.
 
But, let's review a scenario where an item was sold to a company.
 
Does Business Central have the capability of tracking the end user to whom that company sold the item?
 
Thanks!
 
John
Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 77,351 Super User 2025 Season 1 on at
    Tracking Who An Item Was Sold To
    Hi, Just add some information.
    In the Japanese localization package I was previously responsible for, there was an End User function, which could be maintained in the Customer Card and associated with the Customer. You can select End User in Sales Order, so that End User can be tracked in posted documents and Customer Ledger Entries.
    But there is a big premise for this, that is, the customer needs to provide End User information. If you are considering customization, you can refer to it.
     
    Hope this helps.
    Thanks.
    ZHU
  • gdrenteria Profile Picture
    gdrenteria 14,028 Most Valuable Professional on at
    Tracking Who An Item Was Sold To
    Hi
    If you have access to the other company, you could see who the item was sold to.
    You could also ask the company to update you with this information when it sells the item, identifying the item individually by a series for example.
    Best regards
    Gerardo
  • Verified answer
    tanya07 Profile Picture
    tanya07 1,600 on at
    Tracking Who An Item Was Sold To
    Hi,
    This can't be tracked in BC until you have the access to their environment to which end user they are selling to.
    Best Regards,
    Tanya

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