Hi all,
I'm currently working with a retail customer, and we're trying some different things with cash handling in POS and statements.
During this testing, I experienced something I didn't quite understand.
In shift 1 I enter 300$ as starting amount, I have cash sales for 100$, at last I count 400$ and enter this as tender declaration, close the shift and post transaction/financial statements with no difference amount.
In the following shift, shift 2, I also enter 300$ as a start amount, cash sales for 100$ , and counts 400$ and register this as tender declaration. When I close the shift and post the transaction/financial statements I would expect to have a cash difference of 100$, because of the difference between the closing cash amount (400$) and the starting amount (100$) in the following shift. But I get no difference.
Is it supposed to be a difference here? If not, where does these 100$ go? Are they registered somewhere in the system?
Thanks,
MK