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Customer experience | Sales, Customer Insights,...
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Using Event Dates in Email Templates

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Posted on by 51

Hi, I'm still new to using Dynamics 365 email templates;

I'm building a template for an event we'll be running - if i try to just get the field itself (no formatting) then I'm using this...
{{msevtmgt_event(08610863-b754-499a-8539-518915159f25).msevtmgt_eventstartdate}}

obviously that's the event GUID within that query - but that wont return anything and gives an error if i try to preview.

Is it possible to insert something like an Event Start or End Date and how would you do this? - and is it possible to format the date or time?

thanks.

I have the same question (0)
  • Nya Profile Picture
    29,064 on at

    Hi,

    The date field is not supported in dynamic content currently.

    Please refer to the solution in the following issue.

    (+) Need to add today's date on marketing email dynamically - Dynamics 365 Marketing Forum Community Forum

  • Suggested answer
    DWC Profile Picture
    51 on at

    This is incorrect;

    If you put in a support ticket with Microsoft they can enable it - and have now done so for our tenancies.

    It does have the limitation that all date fields have to be formatted the same way - so you couldn't have 1 date field formatted as "DDDD d MMMM yyyy" while another date field is formatted as "dd/mm/yyyy".  And obviously you have to define to MS how you want dates to be formatted.

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