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Hi
Is there a way to get a subtotal of outstanding items in the actual enquiry screen when I go into an account in RT Enq - Debtor?
Currently I have to go into the print Icon to then print screen which then shows me the outstanding balance in the account, which just takes me more time.....
Another questions related to us, when we use the print screen the window never opens full size so I then have to resize it to show all the information, is it possible to change this as well?
Thanks in advance for any advice!
Cheers
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Hi Leslie, it determines whether or not when printing to screen the default printer settings are used or whether the report is printed to fill the screen. If you're printing to screen so as to preview it before sending to the printer, then you may want it to use the printer settings.
Ian.
thanks Ian
I will check it out next week and if need be will hopefully get our IT team to try to help.... as they are more defensive than pro-active when it comes to anything.... :(
Hence I come on here to try to get answers..... and simplify my working life... lol
Hi,
The system is really designed to start the Debtor Enquiry process at the Enquiry >> Sales >> Payment Summary window.
This displays the current debtor balance. From this window you can drill back to see the outstanding transactions - it actually takes you to the Enquiry >> Sales >> Transactions By Debtor window.
In terms of the reports, open your dex.ini file and check the value for the line ReportViewMode = . Change this to TRUE or FALSE and see if it makes any difference to your reports printed to screen. You could also try adding the following line to your dex.ini file: MagnifyScreenOutput=100 Change the setting untill the report size suits.
Hope this helps.
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