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Hi experts,
I am creating a case in case management. Status is opened at start after creating.
Then submit it through workflow and status changes to In Progress.
I want to add association after workflow submission. But it does not allow editing on grid. Can we add association in this OTB Workflow Form. What is the mechanism for unlocking editing in OTB Workflows?
Hello FaranBaig,
I have just tested the scenario on 10.0.19 version. I submitted case to workflow, closed the form, re-open and I was able to add Association without any troubles.
The possibility to add Association is granted only to Case owner if the case is processed through workflow. Other users won't be able to add it.
Hi Michal,
Thanks for the reply. You are right.There was some customization which mas making trouble.
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