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Microsoft Dynamics CRM (Archived)

Best practice to learn crm from beginner to Expert level[Only authenticated videos and link require]

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Hi all,

I want to learn CRM from Beginner to Expert Level. But what is requried is Authenticated blogs and videos and link to website.

Please help 

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  • Suggested answer
    Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Best practice to learn crm from beginner to Expert level[Only authenticated videos and link require]

    Hi HDX,

    From beginner to expert can take a long time, and also a lot of the experts in here might not be necessarily proficient with all aspects of CRM, but particular subsets.

    I would recommend take an agile approach of learning one feature set at a time. Especially with Dynamics 365, there are a lot of integration points, which can probably wait until you have learned some of the more basic features.

    I would start with the following four areas of the application:

    Sales, Service, Customization and Configuration, and Deployment.

    These are also 4 exams that can lead you to getting a Microsoft Dynamics MCSA and MCSE certifications.

    There is plenty of training material on MBS or Microsoft Learning Portal.

    You can get an educational or consultant account by using 365 Talent Portal, and then start going over the videos provided by Microsoft for the different sections:

    www.365talentportal.com/.../specialized-microsoft-dynamics-training

    Hope this helps.

  • Suggested answer
    Jeet Gandhi Profile Picture
    Jeet Gandhi 320 on at
    RE: Best practice to learn crm from beginner to Expert level[Only authenticated videos and link require]

    Hi,

    Please know MS CRM is a very huge system and cannot be learned all by self learning. You only need to learn fundamentals and the rest can be achieved by working on live projects or implementing custom requirements.

    Some of the helpful links for taking hands-on in dynamics CRM 365.

    www.youtube.com/.../playlists

    www.tutorialspoint.com/.../index.htm

    Hope it helps.

    Please mark or like the answer if found helpful.

    Thank you,

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