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How to get rid of "UG:number" in Email Subject in Workflow?

Posted on by Microsoft Employee

Hello,

I made a workflow, which sends Email. The Subject of Email in Workflow is:

_21043D0438043C043E043A04_.PNG

But in sent Email Messages it displays as:

_1104350437044B043C044F043D043D044B043904_2.png

What is the reason of appearing this UG:number? How can I get rid of it?

Thanks in advance!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to get rid of "UG:number" in Email Subject in Workflow?

    Thanks Leah Ju, this helped!

    _21043D0438043C043E043A04_2.PNG

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to get rid of "UG:number" in Email Subject in Workflow?

    Hi onegina,

    You can check ‘Use tracking token’ option is checked or not.

    Go Settings > Administration > System Settings and navigate to Email tab:

    pastedimage1626948004081v3.png

    pastedimage1626947940423v2.png

    Manage email tracking settings - Power Platform | Microsoft Docs

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • meelamri Profile Picture
    meelamri 13,198 User Group Leader on at
    RE: How to get rid of "UG:number" in Email Subject in Workflow?

    Hi,

    please test your workflow without adding {Name{regarding (Quote))} and give feedback.

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