How the payment methods in POS can be re-order

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Posted on by SG-30110029-0

Hi All,

There are several payment methods in the store POS as you can see in the below screen.

Now as you can see there are 'Cash' in very first place. Can we move Cash to the 2nd place and Credit/Debit Card to the 1st place?

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Shafeeque P. 6,533 Moderator on at

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Currently, they are sorted based on the payment method numbers in ascending order. There is no OOB configuration available to reorder once the payment methods are created.

We usually consider this at the time of initial configuration, and number the payment method methods based on the order the user expects. Or you can consider a customization.

This is a good candidate for an idea. Please post this in the idea portal

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Nicholas Peter 30 on at

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There is a related idea already posted here if you'd like to up vote this Microsoft Idea (dynamics.com)

Option 1: Add a configuration to disable the subtotal invoking the methods of payment display on the POS transaction screen. Ideally, this could be defined on the register. If it needed to be profile driven, I would recommend the visual profile so we could limit configuration overhead and drive the visual profile:register configuration easily. If it needed to be rolled up to the next level for simplicity in implementing, we could have this configuration at the functionality profile level to drive this through store configuration.

Option 2: Add a way to configure a list of payment methods that are eligible to be displayed by register. When configuring this at the Register level, only methods of payment configured for the channel would be displayed. You can create predefined lists by register so if the sub-total is selected, you only see the methods of payment associated to that register. If a return is being processed and the channel return policy supports a method of payment that the register does not, the POS would display a warning that the return cannot be processed on this register using that method of payment.

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Hana Xue Microsoft Employee on at

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Hi,
I tried it in the test environment, and the created payment methods cannot be reordered on the page shown in the screenshot. As Shafeeque said, this is the standard behavior of the system and there is no OOB setting to change it, if you want to implement this requirement, you can contact your developer to customize it.

Best Regards,
Hana

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